How to Change or Cancel Your Flight Booking

We recognize that plans can often change unexpectedly. Whether it's due to personal circumstances or unforeseen events, we want to ensure that you have the flexibility to modify or cancel your flight booking as needed. Below, we outline the straightforward steps you can take to make these changes to your reservation:

To Change Your Booking:

1. Begin by visiting our official website or launching our mobile application. This is the first step in accessing your booking information quickly and efficiently.
2. Once you are on the site or app, navigate to the section labeled "Manage Booking". Here, you will need to input your booking reference number along with your last name to retrieve your specific flight details.
3. After accessing your booking, select the flight that you wish to modify. This will allow you to see the available options for changing your travel plans.
4. Next, you will be prompted to choose your new travel date and time or even a different destination, depending on availability. Please keep in mind that changes are subject to the availability of seats on the new flight you select.
5. Before finalizing your changes, take a moment to review any differences in fare or applicable change fees. Once you are satisfied with the adjustments, confirm the update to complete the process.

To Cancel Your Booking:

1. To initiate a cancellation, start by navigating to the "Manage Booking" section of our website or mobile app.
2. Enter the required booking details to locate your reservation, and select the specific flight you wish to cancel from the list.
3. After selecting the flight, confirm the cancellation. Following this, be sure to check your email for information regarding your refund eligibility or any credit note that may be issued, which will depend on the fare conditions associated with your ticket.

Important: Please be aware that certain discounted tickets may be classified as non-refundable. If you require further assistance or have any questions regarding your booking, we encourage you to reach out to our dedicated customer support team who are ready to help you.